Shipping & Delivery Information

Shipping Time:

All orders are processed and shipped from the United States. For domestic orders within the USA, you can expect your package to arrive within 5 to 7 business days from the date of purchase. Please note that this timeframe may vary depending on factors such as location and shipping carrier delays.

For international orders, shipping times may vary depending on the destination country's customs processing and postal service efficiency. Generally, international orders can take anywhere from 7 to 21 business days to arrive.

Import Taxes and Customs Fees:

If you're placing an international order, please be aware that you may encounter import taxes, customs duties, or other fees imposed by your country's customs authorities. These charges are not included in our prices and are the responsibility of the recipient. You may need to settle these fees when your package arrives in your country, before it is delivered to you.

Recipient Responsibilities:

As the recipient, it is your responsibility to ensure compliance with your country's import laws and regulations, including any taxes or fees that may apply to your order. Please familiarize yourself with your country's customs policies to avoid any unexpected charges or delays.

Order Tracking:

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the status of your package and estimate its arrival date.

Customer Support:

If you have any questions or concerns about your order or shipment, please don't hesitate to contact our customer support team. We're here to assist you every step of the way and ensure a smooth shipping experience.

Send us an email at team@vitalizenhealth.com and we will get back to you as soon as possible!

Thank you for choosing VitaliZEN Health. We appreciate you and hope you enjoy your new purchase!